We all know how much fun it is to bitch on your blog, but honestly, man does not live by rant alone. So let me take a moment to spotlight outstanding service from a vendor I discovered online. A heads up: this post continues my recent trend of geeky pursuits, this time cars again.
My search for a steering wheel hub adapter for my soon to arrive steering wheel led me to nipponpower, a Miami, Florida shop. They’ve been around for a decade so all you seasoned tuners go ahead and have a laugh at the newbie discovering a longtime vendor. They get mega bonus points for a real human answering the phone. He was courteous, understandable, and he insisted on verifying my application with the manufacturer since my car wasn’t on the list of supported applications. After verifying, he arranged shipment of the part.
That was last week; the Post Office notified me of a parcel today. Nice! Prompt shipping! Additionally, the original guy I left a voicemail with returned my call to ensure my order had been completed satisfactorily.
Vendors, take note. This is the kind of service that I’ll pay a little extra for. Everyone interested in sport compact performance parts hit ’em up.